11 tips to help you make a good business plan

SMALL BUSINESS: What lenders want to see


Published on Friday, February 08, 2008



What makes a good business plan?

First let’s go over some business plan basics. A business plan should be a realistic view of the expectations and long-term objectives for a new venture. It should provide the framework within which it must operate and, ultimately, succeed or fail.


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For entrepreneurs seeking external support such as financing, the plan is the most important sales document they are ever likely to produce, as it could be the key to raising funds.

During a recent lender-training event hosted by SBA, a local participating lender brought up a concern on the quality of a business plan prepared by a local professional that was "SBA qualified."

The discussion quickly focused on the problems some of our participating lenders have been seeing in the quality of start-up business plans. The lender refused, in this case, to either consider the applicant’s plan or take the time to point out the errors – or even contact the small business service provider that helped in the preparation.

From this feedback, we thought it would be of benefit to all Arizona entrepreneurs to identify some of the most common problems seen in business plans from a participating lenders perspective.

Most of these ideas are common and done routinely by professionals in Arizona but it doesn’t hurt to pass them on again. Here are their suggestions:



1. Make sure the accounting or financial columns add up correctly.



2. Make sure you provide ample information and documentation to explain the business and support the loan amount.



3. Make sure the document contains all of the required components of a good business plan.



4. The financial projections should be reviewed by a qualified accountant.



5. Make sure assumptions are documented and justified.



6. Please add a table of contents, appendix for graphs, charts or pictures, and use tabs.

7. Please make sure your plan includes an executive summary.



8. Do not use of home-made

accounting formats for the preparation of financial statements or pro forma work.



9. Do not submit "incomplete" or "see what you think" plans.



10. Make sure the small business owner prepares the plan and can answer any questions posed by an underwriter.



11. Document your ability to manage the business correctly.

You can find a detailed guide to producing a solid business plan on the SBA website – http://www.sba.gov/library/pubs.html#mp-32 . Additionally, SBA’s resource partner’s offer free training and counseling to future entrepreneurs including assistance in business plan preparation. Call SBA’s office for contact information at (602) 745-7200.

 

Contact Bruce Hodgman, deputy district director of the Small Business Administration in Arizona, at bruce.hodgman@sba.gov or (602) 745-7200. The office is at 2828 N. Central Ave., Suite 800, Phoenix, 85004. Hodgman’s column appears the second week of each month.

This is very important. If you have no experience in operating a business or working within the industry, document what additional training or personal development you have completed to enhance your management abilities. In many cases, too much reliance is placed on caretaker-manager experience that has proved not to last in many start-ups.
Not knowing your own plan can really send the wrong signal.
Most Arizona lenders do not have the time to review incomplete work to give you their opinion of how it may be received in our current economy. Many lenders told us these frequently have cell errors or formatting problems. But do not make this the basis for the whole plan, a good business plan must stand-alone and stand the test of time. For example, the cost of a leased location is better presented if it includes a letter from a commercial real estate agent that indicates the lease spread costs per-square-foot for various types of property available in the vicinity. This little effort will help justify your projection for this expense and help validate the projections. Wild guesses are usually discounted or discarded. This was suggested many lenders to check for accuracy, GAAP (generally accepted accounting principles) compliance, and presentation. If an accountant prepares the financial data, ask if he or she will provide a statement of financial accuracy that can be included with the plan. This adds creditability to the financial data contained in the business plan. The financial plan is one of the more important components. There are many different types, sources, and formats that can be used but some are inappropriate. Make sure it is complete. Providing a 17-page plan for an $850,000 start-up loan request is generally insufficient when 75 or 100 pages are in order.

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