KVOA staffers fear changes from newsroom reorganization

INSIDE MEDIA: The ‘new normal’

By David Hatfield, Inside Tucson Business
Published on Saturday, September 26, 2009

Sometime, supposedly in October, viewers watching local news on KVOA 4 will see the results of what station insiders are looking upon as a sea change in the way TV news is gathered. Reporters and videographers, as separate job titles, will be gone replaced with the title multi-media journalist.

It means reporters will be carrying cameras and shooting their own video and videographers will be out researching and reporting their own news stories.

Pejoratively the new job title is being nicknamed “one-man band” or “VJ,” short for video jockey.

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Actually the idea for multi-media journalism has been around for a few years as media companies try to meet the challenge to deliver news and information on multiple platforms. Indeed, Ed Tribble and Tyler Wing already carry that title at KVOA 4, though Tribble is leaving to take a similar job at KPNX, the NBC station in Phoenix.

What has put KVOA’s newsroom on edge is the manner in which the station is making the changes. Several weeks ago at a station meeting, staffers were told there would be a reorganization of the newsroom. Besides the change to multi-media journalist, KVOA is changing its news assignment desk,

which is usually staffed by one person per shift, into an area for “content managers” and “content producers” who will be responsible for updating the station’s website. 

KVOA’s newsroom staff consists of about 45 employees. Those directly involved in these changes say they are being told they can audition for the new job titles, which has left at least a few of them with the distinct implication that not all will make the cut. Beyond that, KVOA is advertising it has openings for multi-media journalists as well as content managers and producers.

KVOA’s news director Kathleen Choal didn’t respond to a request to talk about the changes.

The announcement rippled through other newsrooms. And, for good reason, by the end of next year every TV station and print media outlet in the country will be using multi-media journalists to some degree, says Jerry Gumbert, president and chief executive officer of Audience Research & Development (AR&D), a news consulting firm based in Fort Worth, Texas. He says his company has 150 media clients, from both traditional electronic and print media companies. KVOA is an AR&D client.

Gumbert says media companies will still put together what he calls “a polished finished product,” either a TV newscast or a newspaper but the new normal he says is that consumers are going online to get news and information. More specifically, there are three peaks during a typical day, from 8:30 a.m. to 10:30 a.m. after people arrive at work, from 11:30 a.m. to 1 p.m. just before going out to lunch and 3:30 p.m. to 5 p.m. just before going home.

“As any producers of a product do, we have to follow the consumer. And the consumer has spoken as to how they want their news. They want it when they want it and where they want it and if we don’t do that, then somebody else will,” Gumbert said in an interview. “We aren’t blazing any new trails. We either have to follow the changing media consumer to get them what they want, or we’ll be obsolete.”

Gumbert says he doesn’t get involved with how stations make the change.

Many of the early TV station adoptees of the multi-media journalism concept did it as a cost-saving measure. Often they were not the strongest news stations to begin with. In some of those cases, it was a last-ditch effort and hasn’t proven successful.

Other pushback has come because it requires employees to change. “Nobody likes change, it’s uncomfortable,” Gumbert said, adding, “Nothing is easy to the unwilling. It’s really about desire and passion.”

Most young journalists coming out of universities, such as the Walter Cronkite School of Journalism and Mass Communication at Arizona State University, are “multi-media journalists the day they step out of college,” Gumbert says. “They’re a very sophisticated breed that’s been used to operating their own websites to show and tell their own stories. There’s something to be said for a story teller having control of all facets of telling a story. It’s the new normal.”

The changes won’t come without their challenges. Gumbert says he tells managers “the next three to five years will either be the most exciting or the most frustrating time of your life in the media business, you get to decide what path.”

Contact David Hatfield at dhatfield@azbiz.com or (520) 295-4237. Inside Tucson Media appears weekly.
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Comments

the one who knows wrote on Oct 5, 2009 5:12 PM:

" Gerry Gumbert and Terry Hurley are both connected at the brain -- and it's a pretty bad brain

Hurley owns part of the company that implements this idea -- at the company he also works at

it's a pure conflict of interest, but he still does it and pulls the wool over the face of people in Charleston SC (which is pretty easy to do)

Gumbert is a fool and an arrogant fool. "

Retired Guy wrote on Sep 30, 2009 9:34 AM:

" As a viewer, who serves as the talking head and who does th shooting doesn't really matter. What matters is content, and all of Tucson's local news operations are woefully lacking in this. They devote three-fourths of the half hour to weather, even though Tucson's weather is pretty much always the same (sunny and pleasant). Then add in 5-10 minutes for the inevitable "pet feature" and another 5-10 minutes for who got shot or raped on the south side and you have very little time left for anything really newsworthy. "

Downtowner wrote on Sep 29, 2009 10:54 AM:

" UA School of Journalism is teaching the complete package -- reporting, writing, shooting, editing, internet back office skills for posting. "

Oldman TV wrote on Sep 29, 2009 12:24 AM:

" As a former television reporter (in a top-20 market) and veteran news director I agree with an earlier poster who says the concept of videojournalism is not new. I also agree with the writer who says one-man bands should be used as a part of a well-staffed newsroom.
I happened to work for a #1 station that employed a number of reporters who often worked alone shooting and editing their own material and quite frankly told and photographed very, very good stories. As a news boss I've also had the chance to hire and work with a number of very talented folks who can both report and shoot quite well. This is not a new concept; the trick is balance---unfortunately most newsrooms have lost the balance between journalism and economics of the business. The total VJ concept is kind of like anything else in life, too much of one thing probably isn't good for you. "

Realist wrote on Sep 28, 2009 9:07 PM:

" Gerry Gumbert and his company are nothing but snake oil salesman. The Michael Rosenblum video journalist model they are selling has failed in every newsroom that it has been implemented accross the board. There is a place for skilled "backpack" journalists within a television newsroom but that role needs to augement the traditional newsroom staff not surplant it. It is too bad that Cordillera Communications and Terry Hurley are choosing to destroy a heritage station station like KVOA simply to be AR&D and his buddy's Gerry Gumbert's guinea pig. "

BF wrote on Sep 28, 2009 8:06 PM:

" Television news is history, for NBC, ABC, CBS, and any one else who fails to report what people are looking for....NEWS. Cable will dominate them more than they do now, and locals will just run a banner at screen bottom. Cost cutting. It's your turn. "

Gaijin wrote on Sep 28, 2009 5:33 PM:

" This is the kind of article that irks me.
Seriously.
Stop all the "journalists-know-how-to-use-a-camera!" handwringing.

Every television reporter is trained IN COLLEGE to report, shoot, and edit. Now, you don't wear all three hats throughout your whole career; typically you only do so at the beginning of your career.
But still.
Journalists have always been trained to do this.
You haven't unearthed anything new.
Sheesh. "

Dan Davis wrote on Sep 28, 2009 11:17 AM:

" Regarding Bill Klein's comment, yes, VJ does stand for Video Journalist, Video Jockey represents the corporate view of it's widgets "

Dan Davis wrote on Sep 28, 2009 11:15 AM:

" I'm always amused when "news" stations are afraid to comment to the "news," and they throw out buzz words like content manager so they think they sound smart and innovative even though they've never come up with an idea of their own. "

JD wrote on Sep 28, 2009 11:11 AM:

" You know, there are a few VJ's here in Atlanta, and some of them do some outstanding work.

The downfall seems to be that they can crank out only so much product. A story still involved research, interviews, writing, shooting editing (among other things) whether it's done by one person or two. The advantage to one person doing it is they (if they know how to do both) can shoot with a great grasp of the story they intend to produce.

There are still some stories that simply need two people. They're far too fast paced for one person to get the shots, AND round up the interviews. "

JoeF wrote on Sep 28, 2009 10:52 AM:

" KVOA has been on an unfortunate slide since Jon Ruby left. Just when you think they could not slump lower, you get this news. You feel for the talented staff who have worked hard to stay competitive, but it looks like KOLD is going to continue to runaway with viewers.

Obviously the current people running the newsroom have no idea what they're doing and rely too much on out-of-town consultants who have no clue what works in a real newsroom.

KVOA should take KGUN's lead and get a new (old) ND. Where's Mick Jensen??? "

maxwell wrote on Sep 28, 2009 10:41 AM:

" Chilli...I can make chilli,,,anybody got a can of chili...??? "

Reporter wrote on Sep 28, 2009 10:19 AM:

" Disaster. That's what KVOA's newscasts are going to start looking like when this VJ concept gets enacted. I've been a TV reporter for 10+ years and used to work in Tucson. When station management goes with VJ'ing, it means they're trying to save money. You can have multimedia reporting and update your website frequently without merging your photogs and reporters into one position. Reporters specialize in gathering, writing, and presenting the news. Photographers specialize in telling a story with pictures. They are two different arts. Look at any station in the country, primarily KRON in San Francisco, and you see how disasterous VJing has been. It turns the end product into a train wreck and viewers switch and watch the other stations. This is great news for KGUN & KOLD. "

Robert R wrote on Sep 28, 2009 9:26 AM:

" Local broadcast new operations are fighting for an ever shrinking audience base. The internet, good or bad, is taking over. Local news is becoming insignificant. Unless all local stations improve their on air product they will disapear alltogether in a few years. Their current model is becoming old and tiresome. "

Bill Klein wrote on Sep 28, 2009 5:01 AM:

" "VJ" does not stand for video jockey. It stands for video journalist. "

JG wrote on Sep 26, 2009 6:49 PM:

" I stopped watching local news when they modeled their "news"cast after the Weather Channel. "

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