APAC Customer Services Inc. has taken over a call center previously run by TeleTech near Tucson International Airport to continue handling calls for a client that switched from TeleTech to APAC.

The building of more than 100,000 square feet at 2929 E. Corona Road is being leased from Intercontinental Real Estate Corporation.

TeleTech announced in May it would shut down its operations in Tucson as a result of losing an unidentified client. TeleTech had 800 full-time employees at the beginning of this year.

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APAC is already operating in the facility. It has another call center at 1650 S. Research Loop that has about 1,200 employees.

Bill DiVito, senior vice president, and Howard Kong, CCIM, vice president, managing broker, of Grubb & Ellis represented Intercontinental Real Estate in the transaction. 

“Long-term leases have become a rarity due to the economic downturn, but the highly skilled labor pool Tucson has to offer encouraged APAC to sign a 10-year lease within our market,” said DiVito. “Additionally, APAC was comfortable executing a long-term lease due to Intercontinental Real Estate’s reputation for exceptional tenant care.”

The asset is part of a six-building, 616,433-square-foot portfolio owned by Intercontinental Real Estate and managed by Grubb & Ellis Management Services, Inc.